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Maintenance and User Support Help Desk for TPCS Platform

AUTORITA' DI SISTEMA PORTUALE DEL MAR TIRRENO SETTENTRIONALE - Segretario Generale Dirigente ad interim Direzione Z.L.S., S.U.A., Servizi informatici e Controllo interno·Livorno, Italy·EUR 1.4M·Deadline Aug 27, 2026 · 10 days left·Open·Services
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High value
Original notice title

Italy – Software consultancy services – PROCEDURA APERTA EX ART. 71 D.LGS. N. 36 2023 PER L’AFFIDAMENTO DEI SERVIZI DI MANUTENZIONE E ASSISTENZA AGLI UTENTI CON HELP-DESK DEDICATO DELLA PIATTAFORMA TPCS – 2026-2029

68/100

Opportunity Score

Needs reviewMedium complexity
ServicesOpen
Why this score?

Opportunity

68 / 100

Complexity

54 / 100

Risk factors

The provided analysis does not include extracted procurement document text, so important technical, contractual, or sub...

The award criterion is only identified as quality, with no weight or sub-criteria in the provided data.

Submission deadline in 10 days

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 1.4M estimated value
  • Services contract
  • 1 lot
  • Maintenance and user support services for the TPCS platform.
  • Dedicated help-desk services for users of the TPCS port community system.
Show full summary

Open service tender in Italy for maintenance and user support with a dedicated help desk for the TPCS platform (port community system of ADSP-MTS) for 36 months, plus a possible technical extension of up to 4 months. One lot is identified. Estimated value is EUR 1,423,867.67. Electronic submission is required. The notice is in Italian; procurement documents appear available via the provided URL, but no separate procurement document text was analyzed beyond the TED XML notice.

Risks

The provided analysis does not include extracted procurement document text, so important technical, contractual, or sub...

The award criterion is only identified as quality, with no weight or sub-criteria in the provided data.

Submission deadline in 10 days

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Open procedure under Article 71 of Italian Legislative Decree 36/2023.

Administrative

  • Electronic submission is required.
  • Submission deadline: 2026-08-27 10:00 UTC (12:00 local time in the XML notice).

Award Criteria

Lot 1

Quality criterion (weight not stated)

Buyer

Location

Livorno, ITA

Identifier

92130540492

Activity

General public services

Lots (1)

LOT-0001

Maintenance and User Support Help Desk for TPCS Platform

Services for maintenance and user support with a dedicated help desk for the TPCS port community system of ADSP-MTS. Scope is described in Article 8 of the special tender specifications. The lot is based on structured data and the TED XML notice.

ServicesEU fundedElectronic submission

EUR 1.4M

Estimated value

Category

Software consultancy services

Award Criteria

Quality

Deadline

Deadline Aug 27, 2026

Procurement Details

Publication date
08 Jul 2026
Languages
Italian

Reference metadata

Legal basis
32014L0024

Reference IDs

Tender ID
473372-2026

Documents (2)

Procurement document 1Submission portal 1

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