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IK-EEA 046-2026 Case handling system for collection (debt collection).

Bergen kommune - Innkjøp konsern·BERGEN, Norway·Deadline Aug 24, 2026 · 9 days left·Open·Services
Structured notice only
Original notice title

Norway – IT services: consulting, software development, Internet and support – IK-EEA 046-2026 Case handling system for collection (debt collection).

50/100

Opportunity Score

Needs reviewMedium complexity
ServicesOpen
Why this score?

Opportunity

50 / 100

Complexity

60 / 100

Risk factors

No contract value or budget is disclosed. This creates uncertainty about the financial scale and may affect bidding dec...

National rejection reasons are mentioned but not specified in the notice. Additional exclusion criteria may apply.

Submission deadline in 9 days

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • Services contract
  • 1 lot
  • Duration until Oct 2036
  • Delivery of a case handling system for debt collection as a service (SaaS)
  • Establishment, training, configuration, data conversion, adaptation, and integrations
Show full summary

Open tender by Bergen municipality for a new case handling system for debt collection. The system is to be provided as a service over the internet (SaaS) and includes establishment, training, conversion, adaptation, integrations, operation/management, and user support. Contract duration is 10 years (2026-2036). The tender is conducted under Norwegian public procurement regulations (EU Directive 2014/24/EU). No estimated value is published. Submission deadline is 2026-08-24 10:00 CEST. Language: Norwegian.

Risks

No contract value or budget is disclosed. This creates uncertainty about the financial scale and may affect bidding dec...

National rejection reasons are mentioned but not specified in the notice. Additional exclusion criteria may apply.

Submission deadline in 9 days

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • System must handle debt collection and special debt management
  • Delivery as a service over the internet (SaaS)
  • Includes establishment, training, configuration, conversion, adaptation, integrations, operation/management, and user support

Requirements may be incomplete.

Buyer

Location

BERGEN, NOR

Buyer profile

Open profile

Identifier

964338531

Activity

General public services

Lots (1)

LOT-0000

IK-EEA 046-2026 Case handling system for collection (debt collection).

Procurement of a new trade system for collection (debt collection) for Bergen municipality. SaaS delivery, includes establishment, training, conversion, adaptation, integrations, operation/management, and user support.

ServicesEU fundedElectronic submission

Location

NO0A2, Norway

Duration

Oct 2026 - Oct 2036

Category

IT services: consulting

Deadline

Deadline Aug 24, 2026

Procurement Details

Publication date
01 Jul 2026
Languages
English, Norwegian

Reference metadata

Legal basis
32014L0024

Reference IDs

Tender ID
454886-2026

Documents (1)

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