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AI Chatbot Solution

Regisseur Studenten Reisrecht B.V.·AMERSFOORT, Netherlands·EUR 96k·Deadline Aug 24, 2026 · 8 days left·Restricted·Services
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Structured notice only
Original notice title

Netherlands – Communication and multimedia software development services – Europese aanbesteding Artificial Intelligence Chatbot (AI-chatbot)

55/100

Opportunity Score

Needs reviewMedium complexity
ServicesOpen
Why this score?

Opportunity

55 / 100

Complexity

65 / 100

Risk factors

Annual price cap of €96,000 for up to 100,000 sessions may be insufficient if session volumes increase or if additional...

Conflicting information on EU funding. XML notice states 'no-eu-funds' while structured data says EU-funded. This could...

Submission deadline in 8 days

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 96k estimated value
  • Services contract
  • 1 lot
  • Duration 72 MONTH
  • Delivery, implementation, management, maintenance, and further development of an AI chatbot solution.
  • Replacement of the current chatbot.
Show full summary

This tender by Regisseur Studenten Reisrecht B.V. (a Dutch public body) seeks an AI chatbot solution to replace an existing chatbot, supporting students via accessible, reliable, and efficient sessions. The contract is for 6 years (with optional 3x1-year extensions) and has a strict annual price cap of €96,000 (excl. VAT) for up to 100,000 sessions per year. It is a restricted procedure with a single lot. Award criteria: price 30%, quality 70%. The notice is in Dutch, and selection criteria are not provided. The tender is likely not EU-funded (XML notice indicates no EU funds, though structured data states EU-funded). No procurement documents were analyzed beyond the notice.

Risks

Annual price cap of €96,000 for up to 100,000 sessions may be insufficient if session volumes increase or if additional...

Conflicting information on EU funding. XML notice states 'no-eu-funds' while structured data says EU-funded. This could...

Submission deadline in 8 days

Restricted procedure — pre-qualification required

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Annual price cap of €96,000 excl. VAT for up to 100,000 sessions.
  • Contract duration 72 months, plus 3 optional 1-year extensions.
  • Restricted procedure: candidates must first apply; only a limited number (max 5) will be invited to tender.

Requirements may be incomplete.

Award Criteria

Lot 1

Price criterion weight 30% — 30%Quality 1 weight 20% — 20%Quality 2 weight 10% — 10%Quality 3 weight 15% — 15%Quality 4 weight 25% — 25%

Buyer

Location

AMERSFOORT, NLD

Identifier

551865973

Activity

Housing and community amenities

Lots (1)

LOT-0000

AI Chatbot Solution

Provision, implementation, management, maintenance, and further development of an AI chatbot to replace the current chatbot. Includes associated services for secure and future-proof operation. The lot is not subdivided; partial bidding is not allowed. Annual price cap: €96,000 excl. VAT for up to 100,000 sessions.

ServicesEU fundedElectronic submission

EUR 96k

Estimated value

Location

Netherlands

Duration

72 MONTH

Category

Communication

Award Criteria

Best price-quality ratio

Deadline

Deadline Aug 24, 2026

Procurement Details

Publication date
24 Jun 2026
Languages
Dutch

Reference metadata

Legal basis
32014L0024

Reference IDs

Tender ID
438120-2026

Documents (1)

Procurement document 1

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