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Contractor

ILUNION CEE CONTACT CENTER, S.A.U

ESP / MADRID / 28037

Identifier:A79331690

Total awarded

€21.5M

Award notices won

4

Lots won

4

Last award

Aug 11, 2026

Awarded lots

LotCPVContract natureAward valueEstimated valuePlaceAward criteria

LOT-0000 / Servicio de Atención Comercial y al Cliente multicanal

Customer-care services

services€20M-

ESP

price / 60%

LOT-0000 / Contratación del servicio de gestión telefónica para las empresas asociadas y trabajadores protegidos por FREMAP, Mutua Colaboradora con la Seguridad Social nº61.

Telephone operator services

services€1.12M-

ESP

price / 35%; quality / 15% +4

LOT-0000 / Servicio de asistencia en el tratamiento de expedientes con recurso judicial de la Subdirección General de Nacionalidad y Estado Civil

Office-support services

services€202,106-

-

price / 40%

LOT-0000 / Servicio multicanal de atención ciudadana de la Agencia Española de Protección de Datos. Contrato reservado a centros especiales de empleo de iniciativa social y a empresas de inserción de conformidad con lo dispuesto en la disposición adicional cuarta de la Ley 9/2017, de 8 de noviembre, de Contratos del Sector Público.

Customer-care services

Telephone-answering services

services€195,687-

ESP

quality / 5%; price / 41% +2

Award tenders

TenderBuyerPublication dateProcedureAward dateAwarded to contractorLots won
Servicio multicanal de atención ciudadana de la Agencia Española de Protección de Datos. Contrato reservado a centros especiales de empleo de iniciativa social y a empresas de inserción de conformidad con lo dispuesto en la disposición adicional cuarta de la Ley 9/2017, de 8 de noviembre, de Contratos del Sector Público.

559682-2026

Agencia Española de Protección de Datos

Aug 11, 2026openAug 06, 2026€195,6871
Contratación del servicio de gestión telefónica para las empresas asociadas y trabajadores protegidos por FREMAP, Mutua Colaboradora con la Seguridad Social nº61.

537401-2026

Director Gerente de FREMAP

Aug 03, 2026openJul 30, 2026€1.12M1
Servicio de Atención Comercial y al Cliente multicanal

457883-2026

Consejo de Administración-Comité de Inversiones de la Sociedad Estatal Correos y Telégrafos S.A

Jul 02, 2026openJun 29, 2026€20M1
Servicio de asistencia en el tratamiento de expedientes con recurso judicial de la Subdirección General de Nacionalidad y Estado Civil

302207-2024

Junta de Contratación del Ministerio de Justicia

May 22, 2024openMay 12, 2024€167,0291

Company details

Identifiers

A79331690

Countries

ESP

Cities

MADRID

Post codes

28037

Owner nationalities

ESP

About this contractor

ILUNION CEE CONTACT CENTER, S.A.U is a contractor that has been awarded public procurement contracts published through official European procurement systems.

This profile summarizes publicly available procurement information, including awarded contract value, awarded lots, procurement history, countries of activity, CPV classifications, and recent contract awards.

FAQ

What information does this contractor profile contain?

This profile summarizes publicly available procurement information about the contractor, including awarded contract values, awarded lots, procurement history, CPV classifications, locations, and company details when available.

What does Total Awarded mean?

Total Awarded represents the total known value of awarded contracts associated with this contractor based on available procurement data.

Why can the awarded value differ from the total contract value?

A contractor may be awarded one or more lots within a procurement procedure. As a result, the contractor's awarded value may differ from the total value of the procurement notice.

What are Awarded Lots?

Awarded lots are individual parts of a procurement procedure that have been awarded to this contractor.

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Contractor profiles are updated automatically when new procurement notices and contract award notices become available.

Why are some company details missing?

Contractor profiles are generated from publicly available procurement notices. Some information, such as contact details or company registration data, may not be available in every notice.

Understanding this contractor profile

This contractor profile is generated from publicly available procurement information published by contracting authorities.

The profile helps procurement professionals, suppliers, researchers, and journalists understand a contractor's participation in public procurement.

Information may include awarded contract values, awarded lots, procurement history, procurement categories (CPV), locations, and contracting authorities.